Dublin · 10.04.2026 · Enforcement
Data Protection Commission opens inquiry into agent-based customer service deployment.
An investigation has been opened into a large retailer over the use of a generative AI agent that accessed customer purchase history during support interactions. The file will test how far the DPC treats retrieval-augmented architectures as a form of automated decision-making under Article 22 of the GDPR.
Munich · 08.04.2026 · Market
Munich Re extends aiSure schedules to cover autonomous procurement agents.
The reinsurer has published an addendum to Schedule D of the aiSure product, specifically addressing losses arising from agents authorised to execute supplier contracts. The language clarifies what counts as an authorised scope and what counts as a deviation, a distinction that will matter in every autonomous action claim. Background reading: What AI Agent Insurance Will Actually Cover.
Brussels · 07.04.2026 · Standards
Draft Code of Practice for general-purpose AI enters final consultation.
The European AI Office has circulated the final draft of the Code of Practice for signatories. Registered operators should note the new transparency obligations on systemic risk models, which will become an input to underwriting from Q3 onwards. Related reading: How European Enterprises Should Prepare for AI Liability Coverage.
Paris · 06.04.2026 · Cases
Commercial court admits first claim citing autonomous action liability.
A French commercial court has accepted jurisdiction over a claim brought by a supplier against a platform operator whose procurement agent issued a cancellation order later found to be unauthorised. The filing is the first in the Union to frame the dispute as an autonomous action matter rather than a classical contractual one.